Team NoWind calls for feedback from Sunrise customers regarding order status

Source: NoWind website

Due to an unknown amount of orders being delayed, Team Nowind calls for Sunrise customers to report their order status. In an effort to gain insight into the scope of the problem, the goal is to gather a list of all people that have ordered a Nowind interface at Sunrise but have not yet received their order. People who did receive their order already are also asked to report about this.

With this information Team NoWind will try and find out the most actual order status for each order and attempt to find a collective solution to all Nowind order problems.

Relevant link: NoWind website

Comments (26)

By Lord_Zett

Paladin (807)

14-08-2014, 17:07

good the do.

By meits

Scribe (6542)

14-08-2014, 18:17

Mr. Hiep should have a todo list I think... He could contact the waiting customers for the status... How hard can it be, really?
Sad that it has to get this way...

By Grauw

Ascended (10768)

14-08-2014, 19:04

Great that you’re taking the effort to take care of this, Jan.

I’m glad to see things are finally on a path forward.

By Prodatron

Paragon (1843)

14-08-2014, 22:39

I appreciate this a lot! Thanks, Jan!

By Marq

Champion (387)

14-08-2014, 22:42

Thank you, indeed. When digging up the payment info I realized I had ordered four, not three Nowinds. Paying 300 Euros for nothing isn't anything I'd like to do frequently

By Maggoo

Paragon (1217)

14-08-2014, 23:09

Nice initiative, hopefully it brings better results to individual complains. Is there anyone else who had similar issues but with ordering a Denyonet?

By RobertVroemisse

Paragon (1327)

14-08-2014, 23:34

@Maggoo: Sort of. I designed the Denyonet package and as some sort of payment, I would get a denyonet.

Still no Denyonet here (yet).

By Marq

Champion (387)

15-08-2014, 07:41

As a bonus the empty cartridges I orderer more than a year ago haven't arrived, either. But that's peanuts

By Grauw

Ascended (10768)

15-08-2014, 10:55

Last I heard those cartridges are out of stock. Someone should produce a new batch, ’cause it’s a nice form factor.

By enribar

Paragon (1208)

15-08-2014, 12:26

Very good Jan! Please don't forget me.
Do we have to help you in something?

By edoz

Prophet (2482)

15-08-2014, 14:45

Mail send I'm to only one that received the nowind interface ?

By snout

Ascended (15187)

15-08-2014, 15:34

Nop,I received mine as well...

By Wolverine_nl

Paragon (1160)

15-08-2014, 17:01

I also recieved mine, and while I got mine in May, others that ordered wayyy before me still haven't got theirs.

By cklayman

Champion (294)

16-08-2014, 15:51

I have not received mine and glad that there is an action plan. Still I would not mind waiting a little longer in the hopes that Sunrise would fulfill orders. I think this is not the first time people have been upset with Sunrise and it is my understanding that in the past Sunrise shipped all the stuff it was supposed to ship.

By Prodatron

Paragon (1843)

16-08-2014, 18:03

I absolutely agree!

By Konamito

Paragon (1041)

16-08-2014, 23:36

I don't support Sunrise anymore since I got my Manbow 2 copy in very bad condition... It also took a long time to arrive home... Once and no more, Sunrise...

By riquet

Master (200)

17-08-2014, 11:51

@cklayman : +1

By djh1697

Paragon (1702)

25-08-2014, 01:02

i have not got a nowind, however i just emailed Rob, the email was returned to sender, address unknown.

By msx fan finland

Champion (502)

25-08-2014, 08:27

hi there.
im not sure where to put my payment documents and my name etc.. so i put it here 1st

i has ordered 1 pcs of nowin2 from Rob Hiep.
i has paid it from my bank: Nordea FIN at : 29.01.2014 total amount of 89 eur.
i have receipt and photograph also. how i add these in here?
i did NOT receive never my paid nowid2. this is bad.
where to contact ? who is gathering informations ?
please help me.
Thanks,
Mika
Finland
what.mika@gmai.com
MRC user: msx fan finland

By Wolverine_nl

Paragon (1160)

25-08-2014, 10:03

Mika, you have to email this to Nowind, user Sky_Hawk emailadress can be found on nowind.nl

By msx fan finland

Champion (502)

20-09-2014, 15:59

hi.
Thanks.
I got email from Jan Wilmans also.

Mika

By enribar

Paragon (1208)

21-09-2014, 09:39

Still no news? Do i have to write in pvt to nowind?

By Grauw

Ascended (10768)

21-09-2014, 12:26

That’s what the news post calls for, right?

“We ask for your cooperation and contact us with information on your order status.”

By Wolverine_nl

Paragon (1160)

22-09-2014, 09:49

enribar wrote:

Still no news? Do i have to write in pvt to nowind?

Yes, in an email, you do not want your personal info on a forum

By Wolverine_nl

Paragon (1160)

22-09-2014, 09:49

msx fan finland wrote:

hi.
Thanks.
I got email from Jan Wilmans also.

Mika

Jan = Sky_Hawk

By roadfighter

Champion (461)

28-09-2014, 19:19

Anyone that payed sunrice and didn't get there Nowind within 1 month, should consider asking for a refund and if there is no reply then i would go to the police to report this. Sunrise has a bad rep for delivering goods, its time they step up or pay the price.

Team NoWind calls for feedback from Sunrise customers regarding order status

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